Moving 2 Inbound - for agency owners

Get A New Inbound Marketing Agency Client In 60 Days

Posted by Mike Lieberman on Aug 16, 2017 7:03:00 AM

New Business Remains The Biggest Obstacle To Growth For Inbound Agency Owners

Anyone even close to the agency life knows that agency new business development, sales and getting new clients is the life blood of the agency. It’s not an inbound marketing agency challenge, it’s a challenge for all agencies everywhere.

I hear it every day.

“We lost a client and we don’t have any new ones coming on.”
“If we could just sign a couple of new retainer clients, we’d be great.”
“I have to cut costs because we can’t sign any new clients.”

What’s going on? We’re the ones who are supposed to be the experts at attracting new eyeballs to our businesses, helping those people get comfortable with our companies and then getting them to sign our agreements. Right? Clearly there appears to be a disconnect. But someone is closing business. At Square 2 Marketing, we close between three and five new clients a month. I’d like to think that qualifies us to know what we’re talking about and if we can do it, you can too.

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Topics: inbound agency new business development, new business development, Sales Process, inbound Agency Sales Process

What's More Important For Inbound Marketing Agency Owners?

Posted by Mike Lieberman on Aug 9, 2017 7:03:00 AM

Getting New Clients Or Keeping Current Clients?

It’s an age-old question, if I just had a couple more new clients I’d be great or if we could just hold onto our current clients we could grow. Truth be told? You better be awesome at both if you want your inbound marketing agency to grow. If you can’t land new clients at a clip of one a month and you can’t keep the clients you have—you’ll be in a hamster wheel that never ends.

Those challenges you have now—not getting paid regularly, not being able to hire, dealing with challenging clients and you having to wear 20 different hats is going to be your future. Until you can bring on new clients and hold onto your current clients—you better get used to it. What you’ve been doing isn’t working. It’s time to do something different.

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Topics: inbound agency new business development, client retention

Feel Like You Can't Charge Enough To Get Results, Grow and Make Money at Your Inbound Marketing Agency?

Posted by Mike Lieberman on Jul 26, 2017 7:03:00 AM

It’s Probably Your Fault And Any Inbound Marketing Agency Owner Can Change It Today!

I’m not trying to be confrontational. I hear this from a lot of agency owners. They feel like they can’t charge more because they’re competing with other agencies who charge less or their smaller clients can’t afford a larger retainer. Sound familiar?

I’ve even heard some misinformed owners say, “we’re not Square 2 Marketing so we can’t get $10,000 retainers.” That’s total bull shit. What you charge is 100% related to what you think your value is worth. The reality of this situation is those agencies charging too little are not sure they know what they’re doing. They don’t think they’re worth full value.

Want to charge more? Here are some changes to help you with pricing inbound engagements to produce larger retainers and help you feel more confident that what you are charging is fair value for the business results you’re delivering to your clients.

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Topics: inbound engagement pricing, raising prices

8 Upgrades You Need Today To Sell Sales Enablement Services Tomorrow

Posted by Mike Lieberman on Jul 19, 2017 7:03:00 AM

It sounded good on paper, right? We’ll sell inbound sales services and sales technology just like we sold inbound marketing services and marketing technology. We’ll get bigger retainers. We’ll keep our clients longer and we’ll be even more valuable to them—helping them close the leads we generated for them.

How’s it going? It’s been almost a year since HubSpot rolled out their Growth Stack, Full Funnel concepts. They’ve been training agency owners to sell sales enablement services and sales tech but from what I’ve seen and the many conversations I’ve had with agency owners, it’s been a slow go.

At Square 2 Marketing, we’ve been delivering sales services for the past 10 years. We have a sales practice and people who have expertise in planning, delivery and optimization of sales enablement. It’s not easy and it’s completely different than marketing.

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Topics: inbound Agency Sales Process, inbound sales, inbound sales services, sales enablement

Inbound Marketing Agencies Are Getting Rolled Up, Are You Ready?

Posted by Mike Lieberman on Jul 5, 2017 7:34:00 AM

Depending on who you ask there are between 3,000 and 4,000 inbound marketing agencies in the HubSpot partner program. History teaches us that when there are a large number of similar businesses in any specific industry—roll ups are inevitable.

You’ve seen it in local cable companies, funeral homes and local radio stations, it’s been going on in digital for years. Deloitte and Accenture have been buying digital agencies to bring new service offerings to their clients.

How do agencies compete when there are so many options for clients? There’s downward pressure on pricing. Talent becomes difficult to acquire. Clients have a hard time telling the agencies apart and worse they have a hard time knowing who’s quality and who’s not.

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Topics: Inbound Marketing Agency, Selling Your Inbound Marketing Agency, Inbound Agency Exit Strategy

The Importance Of Working ON And Not IN, Your Inbound Marketing Agency

Posted by Mike Lieberman on Jun 27, 2017 7:03:00 AM

Investing Just Two Hours A Month Has A Massive Impact On Growth At Your Firm

I get the pleasure of talking to five to seven inbound marketing agency owners each week. What I hear the most is they all have elements of their business that needs fixing and they all don’t have the time to fix them. Many of them sound frustrated, some of them have their hair on fire and others have simply accepted this condition as their new normal.

I’m not a time management expert, but I do have experience growing a digital marketing agency from three people to 50 people. I know we would have never grown to $7M in revenue by accepting the status quo or never finding the time to work on the business.  I’ll go so far as to say, it’s one of the major contributing factors to our growth.

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Topics: growing an inbound agency, agency growth strategies

Do I Need An Agency Consultant To Help Me? How Do I Pick The Right One?

Posted by Mike Lieberman on Jun 20, 2017 7:03:00 AM

Agency Advisors Are Not Created Equal, Their Answers To Your Questions Help Make The Right Selection

There are more and more people wanting to help you with your agency. That’s the good news. The bad news is they’re all not created equal and who you select to help might be one of the most important decisions you’ll be making over the next few months.

How you select your agency consultants and advisors is critical and the process you go through is just as important as the person you select. Here are a couple of key questions that force the advisors under consideration to highlight the experiences they’ll be calling on when you need their help.

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Topics: Selecting An Agency Consultant, Agency Advisors

Your Sales Process Is Killing Your Chances Of Signing New Inbound Marketing Agency Clients

Posted by Mike Lieberman on Jun 13, 2017 10:05:00 AM

Three Out Of Four New Clients Said, “We Chose You Because Of Your Sales Process”

On average Square 2 Marketing closes three to five new clients every single month. Granted sometimes they come in bunches, no new clients for three weeks and then three new clients in a single week, but you get the idea.

With all those data points, I’ve been asking our new clients why they chose use over other agencies and the answers are startling. “You took the time to listen to us.” “You and your team demonstrated expertise during the sales process.” “Your recommendations were exactly what we asked for and were aligned perfectly with our stated challenges.”

I want you to notice that not ONE SINGLE new client stated we were the cheapest. Or that we offered the most value for their budget. We got them to trust us and the other agencies didn’t. Let’s be crystal clear. We don’t win every opportunity and sometimes we fail to get them to trust us, but our process produces the right kind of leads and it helps us close the clients who are the best fit for our agency.

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Topics: inbound agency new business development, new business development, Sales Process, inbound Agency Sales Process

The Best Decision For Your Inbound Marketing Agency: Pass On Small Retainers

Posted by Mike Lieberman on Jun 6, 2017 10:02:00 AM

I’m Not Being Snobby, I’m Being Smart About Agency New Business Development And You Can Be Smart Too

The response to last week’s article has been fantastic. In case you missed it here’s a link. I’m going to continue to talk about new business development for an inbound marketing agency to keep feeding you the kind of content that supports your biggest challenges.

Today I want to talk about the challenges associated with the small (under $5,000 a month) retainers. I know, they’re hard to pass up when you’re trying to make payroll, grow your agency or you love the gal running the company and you just want to help. Trust me, I get it.

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Topics: new business development, Sales Process, larger retainers

10 Ways To Enhance Your Agency Sales Experience To Drive 4 New Clients Every Month

Posted by Mike Lieberman on May 30, 2017 11:05:00 AM

Agency Owners Have Spoken, Getting New Clients Is The Top Priority

I recently asked a bunch of new clients why they chose Square 2 Marketing and the response was very interesting, 68% mentioned the sales process. That was shocking to us. If your agency sales process makes or breaks your chances to get new clients then the experience you deliver to your prospects is critical to closing new clients.

Just to be clear, this is more than practicing Inbound Sales. This is about creating such a differentiated experience that prospects say to themselves, “we have to hire this company.” That should be your goal from the very first touch point all the way through to the experience they have right after they sign your agreement paperwork.

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Topics: Sales Process, inbound Agency Sales Process

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