I try to give agency owners a lot of practical advice. I know many of you are technically capable of doing what you need to grow, but there are just forks in the road, potholes, unforeseen challenges and decisions that seem to slow down your growth.
One of the biggest challenges is simply working IN the business, instead of working ON the business. If there was a single piece of advice I could share with agency owners it would be to carve out at least 2 hours every month to stop working in the business and work on it.
This would allow you to consider how you differentiate, how you can add a few new tech partners, how you can improve your delivery, what new services you can offer, and how you can help your client services team be better consultants.
