The Agency Growth Blog - For Owners Who Want Growth

When To Hire And How To Hire? The Inbound Agency Owner’s Catch 22

Posted by Mike Lieberman on Oct 26, 2017 3:00:00 PM

When it comes questions this one is the most asked of them all. When and who do I hire? I think this is most challenging to inbound agency owners of small shops because the fear of making a mistake is petrifying. I do understand that. Hiring is a big commitment, a responsibility and one that puts someone else’s personal future on the line. No one wants to hire a new team member only to have to let them go in 30 days.

But the fear should be put aside. Fear can’t rule the day. No decisions are permanent, especially hiring decisions and yes, it would be difficult to let your new team member go, but everyone would get over it and move on—if it came to that. So, moving forward now. Let’s not “make it hurt” let’s stop this silly “boot strapping” entrepreneurial guidance we’ve all heard from experts. If you’re too busy to work ON your business it is because you’re working IN it every day, all day. You need help. You need a new team member.

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Topics: Hiring, inbound agency hiring, inbound marketing agency hiring

Staffing Your Inbound Marketing Agency: Why My Philosophy Changed

Posted by Mike Lieberman on Jan 24, 2017 7:00:00 AM

Hiring, team building, and resource management is such a hot topic for inbound marketing agency owners there are over 10 different blog articles on this site alone that address related topics. With all that, what we’ve learned about staffing an inbound marketing agency has changed dramatically over the past 12 months and I’m wondering if these articles are even relevant anymore.

We’re all in uncharted waters here, so it’s not surprising that what worked last January might not be working today. We’ve changed our approach to building our team and we’ve changed the way we deliver services. It seemed like a good time to share that with all of you.

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Topics: Hiring, staffing your inbound marketing agency, inbound agency hiring, inbound agency team structure

The 7 Most Common Complaints From Inbound Marketing Agency Owners And How To Fix Them

Posted by Mike Lieberman on Sep 8, 2016 5:30:00 PM

Having worked with over 100 inbound marketing agency owners over the past two years and having talked to four or five times that since launch Agencies 2 Inbound, I’ve started to see a pattern in the issues and challenges facing the inbound agency community.

Below I’ve listed out the seven most common challenges agency owners share with me during our conversations and these are in order. The first is the most common and so on down the list. I’m sure these won’t surprise many of you and perhaps you have similar challenges with your agency.

I’m also including a collection of recommendations on how you fix these challenges so you can cross these off your list and move on to other issues that will undoubtedly pop up when these are corrected. Here we go!

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Topics: inbound agency hiring, inbound agency growth, inbound agency planning

Inbound Agencies Are Part Factory, Part Creative: How To Balance The Two

Posted by Mike Lieberman on May 12, 2016 10:30:00 AM

Does it sometimes feel like your inbound agency is like Dr. Jekyll and Mr. Hyde? You’re mad to process as many blog articles, landing pages and new websites through the shop and still make a profit while having to be hyper creative and flexible when clients need that strategic thinking?

How do you teach your team to follow your processes because the efficiency makes you inbound marketing agency money and at the same time get them to understand that each client needs to have a highly creative, collaborative and educational experience with your agency?

Yes, that’s a monumental challenge. Welcome to the world of inbound agencies, where for the first time in your history you have to be great at both to make money and get your clients the leads they need to continue supporting inbound.

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Topics: inbound agency hiring, inbound agency profitability, inbound agency growth

Inbound Agencies Should Hire A Marketing Manager Instead Of An Account Manager

Posted by Mike Lieberman on Oct 27, 2015 10:00:00 AM

When it comes to hiring people to take care of your clients, most of you with agency experience lean into the idea of the traditional account manager. It kind of makes sense right? Let’s get people who are good at taking care of the clients.

However, the inbound marketing agency isn’t taking care of clients in the same way a traditional agency is taking care of clients and inbound agencies have a responsibility to get clients results, so there’s a fairly significant shift from the skills account managers leverage in a traditional agency to the skills your marketing consultants are going to need in an inbound agency.

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Topics: Hiring, inbound agency hiring

Why Hiring Might Be Your Most Important Job As Inbound Agency Owner

Posted by Mike Lieberman on Jun 29, 2015 12:50:00 PM

When it comes right down to it an inbound agency is only as good as the people you hire.

Eventually you won’t be able to sell every new client, you won’t be able to onboard every new client, you won’t be able to service every client, talk to every client weekly and be accountable for every client’s results.

The more you add solid people to your team, the easier it’s going to be for you to focus your time on running, growing and strategically making sure your efforts show inbound agency growth. Freeing you up to work ON the business instead of IN the business is VERY important.

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Topics: Hiring, inbound agency hiring, inbound marketing agency hiring, Culture, Core Values

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