One of the most common stories I hear from agency owners is about the challenges associated with getting clients results, getting them results fast enough and getting them enough results to keep the client on the program and paying their retainers. Sound familiar?
This is a major aspect of growth. If you can’t keep your current clients, then you’ll only be treading water. Signing one new client a month and losing one current client a month is NOT growth. The best way to grow is to keep your current clients happy and getting them results is usually the one and only way to do that.
So, what’s the answer?